SERVICE OPERATIONS: Mon-Fri | 7:00AM – 3:30PM CST
ADDRESS: 904 Gates Street, Red Bay, AL, 35582
SUPPORT: Mon-Fri | 7:00AM – 3:30PM CST
PHONE: 256-356-0261
FIND A SERVICE CENTER
We have locations all over the country ready to serve your coach. Start by selecting the type of service your coach needs to find the closest service center near you.
REPLACEMENT PARTS
Shop replacement parts, hardware, and many accessories for your Tiffin Motorhome, and have them directly shipped to you!
SHOP PARTSBOB TIFFIN SERVICE CENTER
REGULAR BAY SERVICE
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The Bob Tiffin Service and Parts Center in Red Bay, Alabama is one of many locations qualified to service Tiffin coaches. The facility has 48 bays manned by knowledgeable technicians able to assist in almost all service needs. Regular Bay service can be performed on all model RVs, built any model year.
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Click for a list of maintenance services and prices provided in regular bays.
MAINTENENCE SERVICES
EXPRESS BAY SERVICE
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This express repair consists of service performed by two (2) technicians for projects under three (3) hours. Most non-warrantable services can be accomplished in one (1) Express Bay visit. If repairs exceed three (3) hours, our staff will prioritize the repairs for the first Express Bay visit and any subsequent Express Bay visits. RVs are limited to one (1) Express Bay visit per 60 days.
CALL-AHEAD QUEUE
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Skip the wait by submitting your work order in advance!
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Receive daily email updates and plan your trip to Red Bay closer to your service date. Call the Bob Tiffin Service Center Campground Office at 256-356-2769 to receive the necessary forms — or download them here.
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Please note: The call-ahead queue program is for owners who are staying with their coach during service. This program applies to regular house bays only. Once your work in the house bay is complete, you will enter the line for any specialty bays as needed.
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This program does not apply to Express Bays — it is for regular service bays only.
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This program does not apply to Express Bays — it is for regular service bays only.
CALL-AHEAD SERVICE FORMS
CUSTOMER PAY WORK
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Beyond warranty coverage, we extend the opportunity for our owners to have their coaches expertly repaired, even if they have exceeded their limited warranty. Our exceptional repair services ensure that your coach receives top-tier care and attention, maintaining its peak performance regardless of warranty status.
CUSTOMER DROP OFF
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The customer drop-off program is designed for those who cannot stay with their coach during servicing and prefer to schedule a specific date and time for repairs. If you are an owner that would like to utilize the customer drop-off program, please follow the instructions below:
DROP OFF SERVICE FORMS
PAINT REPAIR
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Paint repairs are conducted in our 9 paint repairs bays. All paint concerns are inspected by a Tiffin technician AND the customer. Warrantable paint defects include but are not limited to stress cracks, large paint runs, significant overspray, missing paint, and discoloration.
FULL SERVICE MECHANIC SHOP
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The Bob Tiffin Service Center offers a full service mechanic shop for all your mechanical needs. For service estimates and appointments, please contact us at 256-356-0261, or download the necessary forms here.
MECHANIC SHOP FORMS
RV DETAILING
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An exclusive RV Orientation designed to familiarize owners with every aspect of their coach, including in-depth insights into exterior components, interior components, and the dashboard leveling systems. This one-on-one experience will guide you through a thorough explanation of “how to use” your coach, ensuring that you feel confident with every inch of your coach.
RV ORIENTATION
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An exclusive RV Orientation designed to familiarize owners with every aspect of their coach, including in-depth insights into exterior components, interior components, and the dashboard leveling systems. This one-on-one experience will guide you through a thorough explanation of “how to use” your coach, ensuring that you feel confident with every inch of your coach.
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Email us to schedule your orientation! Cost: $400
ORIENTATION EMAIL
SELF SERVICE RESOURCES
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Access our comprehensive library of documents, guides, and resources designed to empower you with self-service solutions and answers at your fingertips. Whether you need step-by-step instructions, troubleshooting tips, or best practices, our Knowledge Base has you covered.
KNOWLEDGE CENTER
FURNITURE REPAIR
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What should I do if my furniture is peeling or damaged? Please follow the steps below on how to address peeling or damaged furniture.
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Step 1: Contact Tiffin Parts Department Phone Number: 256-356-0261 Provide the last 8 digits of the chassis VIN. This allows the parts technician to identify the correct fabric type and style.
Customer Guide -
Step 2: Fabric Review and Availability Check The parts technician will: Identify the fabric type and color/styling Check material availability Provide part numbers, pricing, and estimated lead time
Hoilday Shutdown Dates -
Step 3: Repair Options For work performed at the Bob Tiffin Service Center: Option 1 – Customer Drop Off: Schedule a time to drop off your unit and we will contact you once repairs are complete. A member of our scheduling team will set your appointment and order material, with payment due at order entry. Option 2 – Call-Ahead Queue: For customers that wish to stay with their unit. Complete the online form for a spot in the service queue. You will receive daily updates on your place in line. Parts will be ordered directly by the parts technician, with payment due at order entry. For work performed outside of the Bob Tiffin Service Center The parts can be ordered by our parts technician and shipped directly to the service center of your choice.
Service Policies and Procedures
WHERE TO STAY
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FOR COACHES WITHIN 1 YEAR WARRANTY PERIOD Bob Tiffin Service Center Campgrounds Site Type: Standard Rate: Free Red Bay Acres Site Type: Standard Rate: $45/Night Red Bay Acres Site Type: Luxury Rate: $55/ Night
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FOR COACHES BEYOND 1 YEAR WARRANTY PERIOD Bob Tiffin Service Center Campgrounds Site Type: Standard Rate: $26/Night Red Bay Acres Site Type: Standard Rate: $55/Night Red Bay Acres Site Type: Luxury Rate: $65/Night
IMPORTANT PAYMENT NOTE:
The Bob Tiffin Service Center DOES NOT accept any cash payments.
Personal checks are accepted.
A 3% service charge will be applied on credit card transactions.
COMMUNITY
November 7, 2025
OWNER ADVENTURES | DAVID
Tiffin GH1, David Poindexter, shares his adventures of working and exploring in his van.
November 7, 2025
OWNER ADVENTURES | RAY
To adventure and beyond! Tiffin GH1 owner, Ray, shares his new life on the road.
November 7, 2025
OWNER ADVENTURES | BRIAN
From flying planes to driving vans, Tiffin GH1 owner, Brain, loves to explore every mile.
